Privacy Policy for PlugAi.World

1. Data Controller Contact

PLUG AI WORLD
Email: ceo@plugai.world
Website: https://plugai.world

2. Legal Basis for Processing

• Performance of a contract
• Legal obligations
• Legitimate interests
• Consent (where required)

3. What Information We Collect

User-Provided Data: Name, email, feedback, support data.

Automatically Collected: Device info, IP, usage data, analytics logs (via Firebase).

No GPS/location data is collected.

4. Data Usage

• Operate and improve the Application
• Provide user support and service communications
• Diagnostics and crash analysis
• Legal compliance

5. Sharing and Disclosure

We do not sell personal data. We may share it with:

• Third-party services (e.g., Firebase) under GDPR-compliant terms
• Legal/regulatory authorities when required

Third-party privacy link: Firebase Privacy

6. International Data Transfers

Data transfers outside the EEA are protected by:

• EU adequacy decisions
• Standard Contractual Clauses (SCCs)

7. Data Retention

User data is retained while using the app and a reasonable period after.

Analytics data is stored for up to 24 months, then anonymized.

To request deletion: ceo@plugai.world

8. Your Rights Under GDPR

• Right of Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data where one of the grounds set out in Chapter III, Point No. 12 (1) of DPDPA,2023 Govt. India and Article 17 of the GDPR applies. This includes, but is not limited to, cases where the data is no longer necessary for the purposes for which it was collected, where you withdraw your consent (and there is no other legal ground for processing), or where your data has been unlawfully processed. We will fulfill such requests unless we are legally obligated to retain the data or there is another overriding legitimate ground to continue processing.
• Right to Restrict Processing: You may request limited processing of your data under certain circumstances.
• Right to Object: You may object to our processing of your data where we rely on legitimate interest or perform direct marketing.
• Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: If processing is based on your consent, you may withdraw it at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority.

9. Do Not Track

PlugAi.World supports and respects “Do Not Track” (DNT) signals issued by web browsers and mobile operating systems as an expression of your preference not to be tracked across online services.
We recognize DNT as part of our commitment to user privacy and data minimization under the General Data Protection Regulation (GDPR).

Specifically, we apply the following principles: Respect for User Choice When a valid DNT signal is received, PlugAi.World treats it as an objection to non-essential data processing, such as behavioral analytics and third-party tracking, in accordance with Article 21 GDPR (Right to object). No Tracking for Marketing or Profiling If DNT is enabled, we refrain from using your data for targeted advertising, profiling, or third-party marketing unless we have obtained separate, explicit consent. Scope of DNT Compliance The DNT signal is applied to browser-based or device-level interactions. It may not override explicit opt-in choices you have made within the Application or other consent mechanisms. Limitations and Transparency While we honor DNT signals where technically feasible, full enforcement may depend on browser compatibility and network configurations. We provide clear privacy controls to manually manage your preferences at any time.

10. Children’s Privacy

This Application is not intended for children under 13. We do not knowingly collect their data. If aware, contact us for immediate deletion.

11. Security

We use reasonable safeguards: encryption, access control, and secure storage. However, no method is 100% secure.

12. Opt-Out & Uninstallation

You may uninstall the app or contact us to stop data collection.

13. Data Rights

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights with respect to your personal data:

• Right of Access (Article 15): Request confirmation and a copy of personal data being processed.
• Right to Rectification (Article 16): Correct inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”) (Article 17): Request deletion of data under lawful grounds.
• Right to Restrict Processing (Article 18): Request limitation of data processing in certain situations.
• Right to Data Portability (Article 20): Receive your personal data in a portable format.
• Right to Object (Article 21): Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent (Article 7): Withdraw consent at any time where processing is based on consent.
• Right to Lodge a Complaint (Article 77): File a complaint with a supervisory authority in the EU.

To exercise any of these rights, please contact us at: ceo@plugai.world. We will respond within one month as required by GDPR.

14. Share and Disclose of Information to 3rd Parties

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies i.e Google Inc, Firebase. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group. If you no longer wish to be contacted for marketing purposes, please click ceo@plugai.world

15. Changes to This Policy

We may update this policy periodically. Continued use indicates acceptance of changes.

16. What data do we collect?

Our Company collects the following data: Personal identification information (Name, email address, phone number, etc.)

17. Contact Us

If you have questions, contact us at: ceo@plugai.world