Terms and Conditions

Effective Date: 15 June 2026

These Terms and Conditions (“Terms”) govern your access to and use of the PlugAi World application, software, websites, services, platforms, tools, systems, APIs, and related products made available for mobile devices, personal computers (“PC”), and any other supported devices or environments (collectively, the “Application” or “Service”).

The Application is created, owned, operated, and provided by PLUG AI WORLD (“Service Provider,” “Company,” “we,” “us,” or “our”) as a commercial service.

By downloading, installing, accessing, registering for, or using the Application in any manner, you (“User,” “you,” or “your”) acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree to these Terms, you must not download, install, access, or use the Application.

1. Acceptance of Terms

By using the Application, you agree to comply with these Terms and all applicable laws, rules, and regulations. Your continued use of the Application constitutes your ongoing acceptance of these Terms, including any updates or modifications made from time to time.

If you are using the Application on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.

2. License to Use the Application

Subject to your compliance with these Terms, the Service Provider grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to download, install, and use the Application solely for lawful, personal, internal, or authorized business purposes.

This license does not transfer ownership of the Application or any intellectual property rights to you.

3. Intellectual Property Rights

All rights, title, and interest in and to the Application, including but not limited to software, source code, object code, algorithms, designs, databases, trademarks, trade names, logos, service marks, graphics, user interface, features, documentation, and all related intellectual property rights, are and shall remain the exclusive property of the Service Provider or its licensors.

You shall not, directly or indirectly:

• Copy, reproduce, distribute, sell, lease, license, sublicense, or commercially exploit the Application without written authorization;
• Modify, adapt, translate, or create derivative works based on the Application;
• Extract, decompile, disassemble, reverse engineer, or attempt to derive the source code, underlying structure, algorithms, models, systems, or architecture of the Application;
• Remove, alter, or obscure any proprietary notices, copyright notices, trademarks, or branding;
• Use the Company’s name, trademarks, logos, or branding without prior written consent.

Unauthorized use of the Company’s intellectual property may result in legal action.

4. Prohibited Use and Misuse of the Application

You agree that you shall not use the Application, PLUG AI WORLD systems, services, infrastructure, APIs, data, networks, or related technologies for any unlawful, harmful, abusive, unauthorized, or malicious purpose.

You are strictly prohibited from using the Application to:

• Exploit, attack, compromise, disrupt, or damage any system, network, device, application, service, website, account, data, or infrastructure;
• Test, abuse, weaponize, publish, sell, or distribute vulnerabilities, exploits, malware, malicious code, scripts, payloads, or bypass methods;
• Conduct unauthorized penetration testing, vulnerability scanning, stress testing, scraping, crawling, probing, enumeration, or security testing;
• Circumvent authentication, authorization, access controls, rate limits, usage restrictions, payment systems, subscription controls, or security mechanisms;
• Gain or attempt to gain unauthorized access to any system, account, data, database, server, application, device, or network;
• Interfere with or disrupt the integrity, security, performance, or availability of the Application or any third-party services;
• Use automation, bots, scripts, emulators, fake accounts, or other artificial means to manipulate, abuse, overload, or misuse the Application;
• Upload, transmit, generate, or distribute harmful, illegal, infringing, deceptive, fraudulent, abusive, or malicious content;
• Use the Application for phishing, fraud, impersonation, identity theft, social engineering, data theft, or unauthorized surveillance;
• Use the Application to create, assist, facilitate, or enhance cyber abuse, cybercrime, exploitation, harmful automation, or unauthorized access activities;
• Misrepresent affiliation with PLUG AI WORLD or use the Application in a way that damages the Company’s reputation, goodwill, operations, or users.

Any such activity constitutes a material breach of these Terms and may result in immediate suspension or termination of access, reporting to relevant authorities, and civil or criminal liability.

5. Security, Vulnerabilities, and Exploit Disclosure

You acknowledge and agree that the Application may not be used as a tool, platform, or means to identify, exploit, test, disclose, or abuse vulnerabilities in PLUG AI WORLD, its Application, its infrastructure, third-party services, or any external system.

If you discover or believe you have discovered a vulnerability, security weakness, exploit, misconfiguration, or defect involving PLUG AI WORLD or the Application, you must:

• Immediately stop all activity related to the vulnerability;
• Not access, modify, copy, delete, exfiltrate, disclose, publish, or misuse any data;
• Not share the vulnerability publicly or with any third party;
• Report the issue responsibly to the Service Provider at ceo@plugai.world;
• Provide reasonable details necessary for verification and remediation;
• Comply with all instructions provided by the Service Provider.

The Service Provider does not authorize public disclosure, exploitation, proof-of-concept publication, or further testing unless expressly approved in writing.

Any unauthorized use, testing, exploitation, disclosure, or publication of vulnerabilities may result in legal action.

6. No Authorization for Security Testing

Nothing in these Terms shall be interpreted as granting permission to conduct security research, vulnerability testing, penetration testing, reverse engineering, scraping, load testing, or any other assessment of the Application, systems, networks, APIs, infrastructure, or services of PLUG AI WORLD.

Any such testing requires prior written authorization from the Service Provider.

7. User Responsibility and Device Security

You are responsible for maintaining the confidentiality and security of your device, account, login credentials, network access, and use of the Application.

You agree to take reasonable measures to secure your device and prevent unauthorized access.

The Service Provider strongly advises against jailbreaking, rooting, tampering with, modifying, or disabling security features of your device or operating system. Such actions may expose your device to malware, viruses, unauthorized access, malicious programs, data loss, and may cause the Application to malfunction or cease functioning.

The Service Provider shall not be responsible for any loss, damage, compromise, malfunction, or unauthorized access arising from your failure to maintain device security.

8. Data Processing and Privacy

The Application may collect, store, process, and use personal data provided by you or generated through your use of the Application in order to operate, maintain, secure, improve, and provide the Service.

Your use of the Application is also subject to the Company’s applicable Privacy Policy, if published separately.

You acknowledge that the Service Provider may use reasonable technical, organizational, and security measures to protect user data, but no system can be guaranteed to be completely secure.

1. Third-Party Services

The Application may use or integrate third-party services, software, analytics tools, hosting providers, APIs, payment processors, crash reporting tools, or other external technologies.

The Application currently utilizes third-party services including, but not limited to:

• Google Analytics for Firebase
• Firebase Crashlytics

These third-party services may have their own terms, privacy policies, and data practices. You agree that the Service Provider is not responsible for the acts, omissions, availability, reliability, content, policies, or practices of third-party providers.

Your use of third-party services may be subject to additional terms and conditions imposed by those providers.

10. Internet Connectivity and Charges

Certain features of the Application require an active internet connection, which may be provided through Wi-Fi, mobile data, PC network connection, or another internet service provider.

The Service Provider shall not be responsible if the Application does not function fully, properly, or at all due to lack of internet access, poor connectivity, network restrictions, device limitations, service outages, or exhausted data allowance.

You are responsible for all charges imposed by your internet, mobile, PC network, roaming, or service provider, including data usage, roaming fees, or third-party charges incurred while using the Application.

If you are not the bill payer for the device or network used to access the Application, you represent that you have obtained permission from the bill payer.

11. Updates, Modifications, and Availability

The Service Provider may, at any time and without prior notice:

• Modify, update, improve, suspend, discontinue, or remove any part of the Application;
• Add, change, or remove features, functionality, pricing, or access restrictions;
• Require you to install updates in order to continue using the Application;
• Limit or terminate access to the Application for security, legal, operational, or business reasons.

The Service Provider does not guarantee that the Application will always be available, uninterrupted, secure, error-free, compatible with all devices, or suitable for your specific needs.

You agree to accept updates when offered if you wish to continue using the Application.

12. Fees and Payments

The Service Provider reserves the right to charge fees for access to or use of the Application or certain features.

Any applicable charges, subscriptions, in-app purchases, or paid services will be communicated to you before you incur such charges, where required by applicable law.

You are responsible for all applicable taxes, charges, payment processing fees, and costs associated with your use of paid services.

13. User Content and Conduct

If the Application allows you to upload, submit, generate, store, share, or transmit content, you are solely responsible for such content.

You agree not to upload, submit, generate, or transmit content that:

• Violates applicable law;
• Infringes intellectual property, privacy, publicity, or other rights;
• Contains malware, malicious code, exploits, or harmful instructions;
• Is fraudulent, deceptive, abusive, defamatory, threatening, or unlawful;
• Attempts to manipulate, misuse, or compromise the Application or any third-party system.

The Service Provider reserves the right, but is not obligated, to remove or restrict content that violates these Terms or applicable law.

14. Suspension and Termination

The Service Provider may suspend, restrict, or terminate your access to the Application immediately and without prior notice if:

• You violate these Terms;
• You misuse the Application;
• You attempt to exploit, attack, reverse engineer, or compromise the Application;
• Your use creates legal, security, operational, reputational, or financial risk to the Service Provider or others;
• Required by law, regulation, court order, or government authority;
• The Service Provider decides to discontinue the Application.

Upon termination:

1. The rights and licenses granted to you under these Terms shall immediately end;

1. You must stop using the Application;

1. You must delete the Application from your device if required;

1. Any provisions intended to survive termination shall remain in effect.

15. Disclaimer of Warranties

The Application is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise.

To the fullest extent permitted by law, the Service Provider disclaims all warranties, including but not limited to:

• Fitness for a particular purpose;
• Merchantability;
• Non-infringement;
• Accuracy, reliability, or completeness of information;
• Uninterrupted, secure, or error-free operation;
• Compatibility with any device, operating system, browser, network, or environment.

The Service Provider does not warrant that the Application will be free from defects, vulnerabilities, malware, interruptions, errors, or security risks.

16. Limitation of Liability

To the maximum extent permitted by applicable law, the Service Provider shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages, including but not limited to:

• Loss of profits, revenue, business, opportunity, goodwill, data, or reputation;
• Device failure, service interruption, cyber incidents, data loss, or unauthorized access;
• Reliance on information provided through the Application;
• Third-party service failures or outages;
• User misuse, unauthorized access, or security breaches;
• Inability to access or use the Application.

Your sole and exclusive remedy for dissatisfaction with the Application is to stop using it.

17. Indemnification

You agree to defend, indemnify, and hold harmless PLUG AI WORLD, its owners, directors, officers, employees, contractors, affiliates, licensors, partners, and agents from and against any claims, damages, losses, liabilities, penalties, costs, and expenses, including reasonable legal fees, arising out of or related to:

• Your use or misuse of the Application;
• Your violation of these Terms;
• Your violation of any applicable law or third-party rights;
• Your unauthorized access, testing, exploitation, or interference with any system;
• Any content submitted, uploaded, generated, or transmitted by you;
• Any negligent, fraudulent, abusive, unlawful, or malicious conduct by you.

18. Compliance With Laws

You agree to use the Application only in compliance with all applicable local, national, and international laws, regulations, sanctions, export control rules, cybersecurity laws, data protection laws, and intellectual property laws.

You are solely responsible for ensuring that your use of the Application is lawful in your jurisdiction.

19. No Illegal or Harmful Reliance

You agree not to rely on the Application for purposes where failure, error, delay, or inaccurate output may result in harm, including but not limited to emergency services, medical decisions, financial trading, legal decisions, critical infrastructure, public safety, or high-risk activities.

The Application is not intended to replace professional advice, expert judgment, or independent verification.

20. Changes to These Terms

The Service Provider may update, revise, or modify these Terms from time to time.

Any changes will be posted on this page or otherwise made available through the Application. You are advised to review these Terms regularly.

Your continued use of the Application after changes are posted constitutes acceptance of the revised Terms.

21. Termination of Service

The Service Provider reserves the right to cease providing the Application or any part of the Service at any time, with or without notice.

Unless otherwise stated, upon termination of the Service:

1. Your rights and licenses under these Terms will end;

1. You must stop using the Application;

1. You must delete the Application from your device where applicable.

22. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

The invalid or unenforceable provision shall be interpreted or replaced to the maximum extent permitted by law to achieve its intended purpose.

23. No Waiver

Failure by the Service Provider to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.

Any waiver must be in writing and signed by an authorized representative of the Service Provider.

24. Security Abuse and Exploit Prohibition

Users are expressly denied permission to use PLUG AI WORLD, the Application, or any related service, system, infrastructure, API, model, tool, or technology to exploit, attack, bypass, compromise, interfere with, or gain unauthorized access to any software, hardware, network, account, data, device, website, application, or third-party service.

Any attempt to use PLUG AI WORLD or its applications for exploitation, vulnerability abuse, unauthorized security testing, cyberattack preparation, malicious automation, data theft, credential abuse, malware creation, circumvention of security controls, or other harmful activity is strictly prohibited and may result in immediate termination, permanent access restrictions, reporting to relevant authorities, and legal proceedings.

25. Contact Us

If you have any questions, concerns, reports, or suggestions regarding these Terms and Conditions, please contact the Service Provider at:

Email: ceo@plugai.world

For security-related reports, including suspected vulnerabilities or misuse, you must contact the Service Provider directly and must not publicly disclose, exploit, or distribute the issue.